Previous blog posting in this series have discussed the rationale for using SEMI’s GEM, GEM 300, and...Read More
CCF software enables the rapid development of semiconductor equipment applications, enabling our software engineers to focus on important process capabilities while allowing different types of semiconductor equipment to use exactly the same source code. After ACM adopted the CCF platform, source code management has become much easier and the software team’s work efficiency has improved significantly!
I’ve used the Cimetrix support team several times in the last few weeks and have been universally impressed with their responses. They definitely deserve the title of Solutions Engineering. They not only answer questions about why something is not working, they also have been answering our many questions about the SECS/GEM standard, they’ve helped me and my team better understand the domain, and they point out what can and, importantly, what should be done within the standard. I’m very happy to have chosen Cimetrix.
You have been able to quickly and efficiently guide me to solve the problems that I had encountered. I appreciate the help and hope we can continue to do business in the future.
Brian gave us very good training and support. And I wish to add that we also appreciated him very much personally.
We chose CIMConnect primarily based on its robust functionality as well as the decreased integration time and developer learning curve compared to the other options considered. I also contribute Cimetrix's design win to the length of time the product has been in the market and its widespread use on tools worldwide.
Cimetrix, I would like to say a “Big Thanks” to Tami Tracey. Our Customer was having a difficult problem with using our Interface A model. Tami dug right in and showed us what the problem was. We were able to help the customer and they were very pleased with the quick results.
Thank you again for all of the help and
the .EPJ suggestions as well. It is a real treat to work with a support person that REALLY knows the product.
We are once again gearing up for a virtual show next week! SMTA International is going to be held virtually 28-30...Read More