--- title: Got Licenses? description: Step by step guide to requesting licenses from Cimetrix. image: https://www.cimetrix.com/hs-fs/file-14038173-jpg/images/licenses.jpg --- [![Cimetrix-PDF-combined-logo](https://www.cimetrix.com/hs-fs/hubfs/logos/Cimetrix-PDF-combined-logo.png?width=361&height=100&name=Cimetrix-PDF-combined-logo.png "Cimetrix-PDF-combined-logo")](https://www.cimetrix.com) [English](https://www.cimetrix.com/) - [한국어](https://www.cimetrix.com/kr) - [日本語](https://www.cimetrix.com/jp) - [中文简体](https://www.cimetrix.com/cn) - [中文繁體](https://www.cimetrix.com/tw) - [ Products ** ](https://www.cimetrix.com/blog/bid/29033/got-licenses#) #### [Smart Connected Equipment](https://www.cimetrix.com/equipment) - ##### Connectivity - [CIM300](https://www.cimetrix.com/cim300) - [CIMConnect](https://www.cimetrix.com/cimconnect) - [CIMPortal Plus](https://www.cimetrix.com/cimportal) - ##### Control - [CIMControlFramework](https://www.cimetrix.com/cimcontrolframework) - #### [Smart Connected Factory](https://www.cimetrix.com/factory) - [Sapience](https://www.cimetrix.com/sapience) - #### [Utilities](https://www.cimetrix.com/utilities) - [ECCEPlus](https://www.cimetrix.com/ecce) - [EquipmentTest](https://www.cimetrix.com/equipmenttest) - [EDATester](https://www.cimetrix.com/edatester) ##### Schedule a Demo Today! Click below for a demo or to speak with a rep. [Get Started](https://www.cimetrix.com/schedule-a-meeting) - [ Platform ** ](https://www.cimetrix.com/sapience) - [ Ecosystem ** ](https://www.cimetrix.com/blog/bid/29033/got-licenses#) - [Industries](https://www.cimetrix.com/industries) - [Worldwide Partners](https://www.cimetrix.com/partners) - [Training](https://www.cimetrix.com/training) - [Support](https://www.cimetrix.com/support) #### Schedule a Demo Today! Click below for a demo or to speak with a rep. [Get Started](https://www.cimetrix.com/schedule-a-meeting) - [Technologies ** ](https://www.cimetrix.com/blog/bid/29033/got-licenses#) - [GEM](https://www.cimetrix.com/semi-secs-gem-intro) - [PV2 Standard](https://www.cimetrix.com/pv2) - [GEM300](https://www.cimetrix.com/gem300) - [EDA/Interface A](https://www.cimetrix.com/interfacea) - [SEMI Standards](https://www.cimetrix.com/semi-standards) #### Schedule a Demo Today! Click below for a demo or to speak with a rep. [Get Started](https://www.cimetrix.com/schedule-a-meeting) - [Resources ** ](https://www.cimetrix.com/blog/bid/29033/got-licenses#) - [Resources Home](https://www.cimetrix.com/resources) - [Datasheets](https://www.cimetrix.com/resources-datasheets) - [Tech Overviews](https://www.cimetrix.com/resources-technical-overviews) - [White Papers](https://www.cimetrix.com/resources-white-papers) - [eBooks](https://www.cimetrix.com/resources-ebooks) - [Case Studies](https://www.cimetrix.com/resources-case-studies) - [Infographics](https://www.cimetrix.com/resources-infographics) - [Videos](https://www.cimetrix.com/resources-videos) - [Presentations](https://www.cimetrix.com/resources-presentations) - [Company ** ](https://www.cimetrix.com/blog/bid/29033/got-licenses#) - ##### About - [About Us](https://www.cimetrix.com/about) - [Contact](https://www.cimetrix.com/contact) - [Leadership](https://www.cimetrix.com/leadership) - [Investor Relations](https://www.cimetrix.com/investors) - [Employment](https://www.cimetrix.com/employment) - [Directions](https://www.cimetrix.com/directions) - ##### News & Media - [Blog](https://www.cimetrix.com/blog) - [News](https://www.cimetrix.com/news) - [Events](https://www.cimetrix.com/events) - [Products](http://#) - [Smart Connected Equipment](http://#) - [Connectivity](http://#) - [Control](http://#) - [Smart Connected Factory](http://#) - [HostConnect](http://#) - [FactoryInsight](http://#) - [Utilities](http://#) - [ECCEPlus](http://#) - [EDATester](http://#) - [TestConnect](http://#) - [GEMHost Messenger](http://#) - [Ecosystem](http://#) - [Industries](http://#) - [Worldwide Partners](http://#) - [Training](http://#) - [Support](http://#) - [Academic Partners](http://#) - [Standards (Technologies)](http://#) - [SECS/GEM](http://#) - [PV2](http://#) - [GEM300](http://#) - [EDA/Interface A](http://#) - [SEMI Standards](http://#) # Industry News, Trends and Technology, and Standards Updates ![](https://www.cimetrix.com/hubfs/Blogs_Pics/Blog_Header.png) # Got Licenses? - [Tweet](https://twitter.com/share) ![software licenses](https://www.cimetrix.com/hs-fs/file-14038173-jpg/images/licenses.jpg?width=250&height=187&name=licenses.jpg)***by Stephanie Sampson,** Project & Sales Coordinator* Need a license for a Cimetrix software product? Not sure how to go about getting one?  Well, let me share with you some quick and simple steps for requesting and receiving a license as efficiently as possible. First, you will need a Purchase Order. Once you have that we would love to see it! Email or fax, can’t decide which way to send it? Either one of these will work: - Email to [orders@cimetrix.com](mailto:orders@cimetrix.com) - Fax to 801-256-6510 Upon receipt of the Cimetrix software and Certificate of Authenticity (COA), it’s time to request your license file. The license file contains installation codes required to correctly install the software. You can send all of your license requests, transfers, or questions to licenses@cimetrix.com. Please list your MAC ID and indicate one of the following to activate your license: - Purchase Order Number - Sales Order Number - Certificate of Authenticity Number If a license transfer is what you are looking for instead, then please send your “Old” MAC ID along with your “New” MAC ID to complete the transfer. If you are not sure where to find your MAC ID, then please use the following steps: 1. Go to the “Start” menu on the computer you want to license 2. Click “Run” 3. Inside the Open box type “cmd” then press OK 4. At this point a Command/DOS/Shell window should pop-up 5. Type “ipconfig –all” Then press Enter 6. You can either take a screen shot here or type in the information that corresponds to the 7. Physical Address of the primary network card. Now that we have all of your information your license file will be emailed to you within the one business day. See, it’s almost as easy as 1..2..3! If you are still unsure about any of these steps, please feel free to contact us at [licenses@cimetrix.com](mailto:licenses@cimetrix.com) or call 801-256-6500.   Topics: [Customer Support](https://www.cimetrix.com/blog/topic/customer-support), [Doing Business with Cimetrix](https://www.cimetrix.com/blog/topic/doing-business-with-cimetrix), [Cimetrix Products](https://www.cimetrix.com/blog/topic/cimetrix-products) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Dec 15, 2009 1:32:00 PM ![](https://www.cimetrix.com/hubfs/logos/C_Logo_Vertical_300x300.png) ### Subscribe to Blog Updates ### Follow Me ### Recent Posts ### Posts by Topic - [Doing Business with Cimetrix (164)](https://www.cimetrix.com/blog/topic/doing-business-with-cimetrix) - [Industry Highlights (114)](https://www.cimetrix.com/blog/topic/industry-highlights) - [Smart Manufacturing/Industry 4.0 (103)](https://www.cimetrix.com/blog/topic/smart-manufacturing-industry-4-0) - [Semiconductor Industry (95)](https://www.cimetrix.com/blog/topic/semiconductor-industry) - 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[**Smart Equipment**](https://www.cimetrix.com/equipment) - [CIM300](https://www.cimetrix.com/cim300) - [CIMConnect](https://www.cimetrix.com/cimconnect) - [CIMPortal Plus](https://www.cimetrix.com/cimportal) - [CIMControlFramework](https://www.cimetrix.com/cimcontrolframework) - [**Smart Factory**](https://www.cimetrix.com/factory) - [Sapience](https://www.cimetrix.com/sapience) - [**Utilities**](https://www.cimetrix.com/utilities) - [EquipmentTest](https://www.cimetrix.com/equipmenttest) - [ECCEPlus](https://www.cimetrix.com/ecceplus) - [EDATester](https://www.cimetrix.com/edatester) Platform - [Sapience](https://www.cimetrix.com/sapience) Support - [**Login](https://www.cimetrix.com/online-support) - [**801-256-6501](tel:801-256-6501) - [**support@cimetrix.com](mailto:cimetrix-support@pdf.com) Ecosystem - [Industries](https://www.cimetrix.com/industries) - [Worldwide Partners](https://www.cimetrix.com/partners) - [Support](https://www.cimetrix.com/support) - [Training](https://www.cimetrix.com/training) Technologies - 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