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Meet the CCF Services Team - Khoi Ha

Posted by Cimetrix on Sep 2, 2020 10:45:00 AM

Headshot-Khoi-Ha-CimetrixMeet Khoi Ha, CCF Services Software Engineer at Cimetrix. Read on to learn a little bit more about Khoi.

How long have you worked at Cimetrix?

I've been at Cimetrix for almost 10 years now (November 2020)!

When did you graduate and what degree did you get?

I graduated from Ecole Polytechnique de Montreal in Montreal Canada in 1990. My degree was in Electrical Engineering.

What drew you to Cimetrix originally?

One of my previous semiconductor companies which I worked for used the Cimetrix CIM300 product so I knew about Cimetrix before I came here. But I was spotted and hired by a previous Director of Engineering.

What is your role at Cimetrix currently?

I am a Software Engineer in the CCF Services Team. 

What do you think it means to a client to have a great CCF services team?

As an engineer for the Services team, we go through the customer requirements and then we must understand and come up with strategies to tackle them. We break the requirements into work items and implement or resolve them one by one. We go through many scenarios of tests for the implemented features. We then consult back with the customers once the features have been implemented correctly and as intended. We make sure that the customer is satisfied with every implementation, and we make sure to deliver on time. In our spare time, we either enhance our documentation or create product trainings.

What do you like best about the work you do right now?

I enjoy helping our customers to be successful by assisting them in building their systems effeciently and on time. 

During my years at Cimetrix, I have been part of different departments (Services, Engineering and Support).  I was involved with CIMConnect, CIM300 and especially in CCF product development.  This extensive product knowledge has helped me tackle challenges when I'm called on to integrate our software with customers equipment.  

What do you like best about working at Cimetrix?

Cimetrix is like a family company. I always feel that people are here to help each other build great products and offer our clients valuable solutions. Every time I've had a challenge getting something done, I was able to rely on other product experts and engineers to help me with the issue and resolve it in a timely way.

What is your favorite vacation spot?

Hawaii or Bora Bora (Well I've never actually been to Bora Bora, but I'm crossing my fingers that one day the company might send me there!)

What do you like to do in your free time?

I am learning to play my guitar, and I always like to play around with my gadgets.

Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

Meet the CCF Services Team - Harry Aldrich

Posted by Cimetrix on Aug 26, 2020 9:00:00 AM

Headshot-Harry-AldrichMeet Harry Aldrich, CCF Services Software Engineer at Cimetrix. Read on to learn a little bit more about Harry.

How long have you worked at Cimetrix?

I've been at Cimetrix for just over a year now and I work from Camden, Maine.

When did you graduate and what degree did you get?

I graduated with a BA in Physics from Gordon College in Massachusetts.

What drew you to Cimetrix originally?

I have actually been a happy customer of Cimetrix for close to 15 years, and I enjoyed working with the products and team. I'm excited to now be a part of this company.

What is your role at Cimetrix currently?

I am a Software Engineer on the CCF Services Team.

What do you think it means to a client to have a great CCF services team?

Cimetrix makes great products that are foundational to the successful implementation of equipment for today's factories. Having robust products to rely on is great, and having a company that stands behind those products is even better. 

I have benefited greatly from the experts at Cimetrix in Services and Solutions who have "been there and done that", both from their knowledge of the standards to their expertise in the products that implement them.

What do you like best about the work you do at Cimetrix?

I value the opportunity to work with a number of different customers on a variety of equipment that present new and interesting challenges.

What is something you’ve learned while working at Cimetrix?

I have learned the importance of continuing to learn all the time.

What is one of the hardest challenges you’ve been faced with at Cimetrix and how did you overcome the challenge?

Learning a new platform (CCF) as part of a new team (CCF Services) with new responsibilities are among the challenges I've faced. I think teamwork and coaching have been the most significant things in dealing with these challenges. 

What is your favorite vacation spot?

Tirol, Austria

What do you like to do in your free time?

I am an avid golfer and a big sports fan.

Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

Cimetrix welcomes Thomas Simon as Director of Sales of Cimetrix Europe!

Posted by Cimetrix on Jul 30, 2020 8:00:00 AM

MicrosoftTeams-image (21)Cimetrix is pleased to announce and welcome Thomas Simon as its Director of Sales of Cimetrix Europe and Managing Director of Cimetrix GmbH. Thomas is based in Munich, Germany and will lead our growth in Europe. Thomas Simon will be responsible for ensuring the success of our growing customer base of leading semiconductor equipment manufacturers and smart manufacturing factories in Europe, providing strategic direction for Cimetrix Europe to have long-term success in the European market, overseeing local sales and account management and leading an expert team of Europe-based software engineers.

Thomas earned a Master of Science in Electronics and Semiconductor Technology and has 29 years of experience in the semiconductor, semiconductor backend, and electronics industries. He started his career as a field service engineer and then field service management working for companies such as Robert Bosch, SPTS (KLA), Centrotherm, UNAXIS (Evatec) and Suss MicroTec. Since 2011, Thomas has worked for Ulvac as Director of Sales and Business Development.

“Cimetrix has been serving European customers in the semiconductor and electronics markets for over 20 years. We have worked hard to gain a reputation for high quality products that are backed by responsive and exceptional technical support. Today, this provides us with a solid foundation of many longtime customers willing to serve as enthusiastic references. We also see strong and growing demand for Industrie 4.0 and Smart Manufacturing solutions. Accordingly, Cimetrix made the strategic decision to hire an experienced professional to lead Cimetrix’s business in Europe. We are very fortunate to have found Thomas Simon, as his vast experience in the semiconductor and electronics industries is a great fit with Cimetrix. We look forward to growing the Cimetrix team in Europe to provide even higher levels of support to our European customers.” 

-Bob Reback, President and CEO

Cimetrix has been building international teams throughout the world to provide our clients with technical experts who work in their local time zones, speak their native languages, and understand their unique cultures. In all of the major regions for semiconductor and electronics manufacturing, we now have an experienced executive who serves as that region’s Managing Director and is able to help our customers be successful and receive the highest levels of technical support.

To contact Thomas, please click the button below. Welcome Thomas!

Contact

 

Topics: Industry Highlights, Customer Support, Doing Business with Cimetrix, Meet Our Team

Meet the Solutions Engineering Team: Anderson Kim

Posted by Cimetrix on Jul 1, 2020 11:45:00 AM

Anderson-Kim-headshot-1Meet Anderson, a member of our Solutions Engineering team. Anderson lives and works in South Korea, and is an integral part of our Korea office. Read on to learn a little bit more about Anderson.

How long have you worked at Cimetrix?

I have worked at Cimetrix for for just under a year.

Where did you go to school and what is your degree?

I attended the Korean University of Technology and Education and recieved a Bachelor of Science while I was there. 

What is your role at Cimetrix?

I am a Cimetrix Solutions Engineer located in South Korea.

What drew you to Cimetrix originally?

I wanted to be able to use my skills to support customers, but also to find ways to work on and improve on products. At Cimetrix, I am able to do both of these things on a regular basis.

What do you enjoy most about the work you do?

I enjoy working with and supporting the development of new customers by using my experience and skills in software engineering.

What do you think it means to provide great customer support?

I think we have to make sure our customers are satisfied with their experience with Cimetrix. I like to make sure the customers can grow with us and they know we support them.

How do you deal with challenges that come up at work?

I always like to try to work on problems myself, but I like knowing I have many collegues I can ask for help when needed.

Do you have a favorite quote or saying? Why?

I like "There is no spoon" from The Matrix movie. That thinking has changed me!

What are your top 3 favorite movies?

1. The Matrix
2. The Dark Night Rises
3. Source Code

What’s your favorite vacation spot?

Anywhere that has a beach, and I also enjoy camping in my free time


Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

Meet the CCF Services Team - Rich Kingsford, CCF Project Manager

Posted by Cimetrix on Jun 11, 2020 11:31:09 AM

Headshot-Rich-Kingford-2019Meet Rich Kingsford, CCF Services project Manager at Cimetrix. Read on to learn a little bit more about Rich.

How long have you worked at Cimetrix?

I've been at Cimetrix for just under a year.

When did you graduate and what degree did you get?

I finished my graduate work and received my MBA in 2012.

What drew you to Cimetrix originally?

I had never worked on hardware integration before – just software integrating with other software.  I wanted to do something new and round out my experience.

What is your role at Cimetrix currently?

I am the Project Manager for the CCF Services team. I oversee and coordinate various projects with a variety of clients, concentrating on things such as scope, timeline, execution, quality, resources, and finance.

What do you think it means to a client to have a great CCF services team?

It's important that our clients know we are executing successful project after successful project. To me, this means we knock out all the scope in the desired timeline while staying within budget, even if the scope changes or other challenges hit us.

What do you like best about the work you do at Cimetrix?

I like seeing the iterative improvements to our analysis, reporting, and tracking systems. Finding and addressing the vulnerabilities in these is so important. I also enjoy learning about machine risks and mechanisms we can build to prevent the risk events or handle them if they occur (contingency planning).

What is something you’ve learned while working at Cimetrix?

In a status meeting recently, a client asked us for a contingency plan for when a wafer might slip out of place on a FOUP. We designed a solution that would identify the risk event, alert the user, and take damage-prevention metrics. This taught me a valuable risk mitigation tactic and helped the customer to gain a really cool preventative control.

What is one of the hardest challenges you’ve been faced with at Cimetrix and how did you overcome the challenge?

One challenge that comes to mind was when a client wanted payment options that were different from our standard practice. We’d never done things in this new way before, so we responded quickly by designing a solution, getting everyone on the same page, and trying it out. It worked ok and we learned a lot.

What is your favorite vacation spot?
Favorite is a tough one, but Bear Lake comes to mind – I love the KOA campground over there (especially its Pickleball and Shuffleboard courts).

What do you like to do in your free time?

I really enjoy instructing a few courses at some universities. I teach a software development capstone, an agile management, and a finance class. I also like playing Pickleball, Pool, Basketball, and board games when I can persuade my kids to put the screens down and play with me.

Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

Meet the CCF Services Team - Brent Forsgren, Director of CCF Services

Posted by Cimetrix on May 21, 2020 10:45:00 AM

Headshot-Brent-Foresgren-2018Meet Brent Forsgren, the Director of CCF Services at Cimetrix. Read on to learn a little bit more about Brent.

How long have you worked at Cimetrix?

I have been at Cimetrix for over 15 years!

Where did you go to school and what is your degree?

I graduated from Brigham Young University and my degree is in Computer Science.

What drew you to Cimetrix originally?

I wanted to find a smaller company where I could come in and immediately make an impact. Cimetrix fit that perfectly. 

What is your role at Cimetrix currently?

I am the Director of CCF Services, where my team and I provide solution architecture guidance to our client's success. For our customers, this means they should have complete confidence that we will work hard to ensure they are successful. 

What do you like best about the work you do at Cimetrix? 

I love working with our clients and seeing them have successful outcomes.

What’s something you’ve learned while working at Cimetrix?

I knew nothing about the semiconductor industry before I came to work at Cimetrix. Everything I know about semiconductors and the electronics industry, I learned while working here.

What is one of the hardest challenges you've been faced with at Cimetrix, and how did you overcome the challent?

I had not been with Cimetrix for very long when I was asked to help a client implement a GEM300 solution for their tool. As I mentioned above, I was brand new to the semiconductor industry, and that included the SEMI Standards and the GEM300 standards. I had read through the GEM300 standards, but I had not yet had an opportunity to apply them. Fortunately for me, there were GEM300 experts at Cimetrix. With their guidance and help, I was able to successfully deliver a CIM300 solution to the customer and I helped install and test it in the factory. I appreciate the team environment here at Cimetrix.

What’s your favorite vacation spot?

I really like Kauai, Hawaii.

What do you like to do in your free time?

I like to work in my yard and in my vegetable garden. I also enjoy flying my drones and playing with my two dogs (Boxers).

 

Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

Meet the Solutions Engineering Team: Samson Wang

Posted by Cimetrix on Apr 29, 2020 11:38:17 AM

Samson-WangMeet Samson, a member of our Solutions Engineering team. Samson lives in Taiwan and is an integral part of our Taiwan team. Read on to learn a little bit more about Samson.

How long have you worked at Cimetrix?

I have been here about one and a half years

Where did you go to school and what is your degree?

I graduated from Taiwan Tamkang University. My bachelor’s degree is Management Information System (MIS).

What is your role at Cimetrix?

I am an engineer on the Solutions Engineering team, and I am based in Taiwan.

What drew you to Cimetrix originally?

When I interviewed, I liked the Cimetrix working culture very much.

What do you think it means to provide great customer support?

Our customers sometimes have some limitations when they are using our software. We need to understand what the current situation is that they face before we give them any suggestions. We not only provide good software to our customers, but we also try to provide the best service.

What’s something you’ve learned while working at Cimetrix?

Working at Cimetrix is very special. You need to keep learning all the time, because there is so much knowledge we have to pick up.

What are your top 3 favorite books?

The Little Prince
Crime and punishment
Turn left and turn right (向左走向右走)

What’s your favorite vacation spot?

I most enjoy going to my grandfather’s house. It is located in a rural area in the south of Taiwan. We have a very big courtyard in the front of house. On summer nights we roast chicken, corn and sweet potatoes.

What do you like to do in your free time?

Stay with family, cycling, cook a cup of tea.

 

Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

Meet the Solutions Engineering Team: Clare Liu

Posted by Cimetrix on Mar 12, 2020 11:27:24 AM

Clare-2018-1Meet Clare, a member of our Solutions Engineering team. Clare lives in China and is an integral part of our China office. Read on to learn a little bit more about Clare.
How long have you worked at Cimetrix?

I have worked at Cimetrix for 22 months, since May 2018.

Where did you go to school and what is your degree?

I got my Bachelor’s degree at the Harbin Institute of Technology (Harbin, Heilongjiang Province, China) and my Master’s degree at Fudan University in Shanghai, China. 
What is your role at Cimetrix?

I am a Cimetrix Solution Engineer located in China. 

What drew you to Cimetrix originally?

I have known of Cimetrix for many years and have been learning from the Cimetrix website. Cimetrix can be called a mentor for my working in the past few years when it comes to technology standards and expertise. It was great to be able to join Cimetrix and get to know more people as a part of this team.

What do you enjoy most about the work you do?

Sharing my experience and knowledge with others and learning from different people at the same time is what I enjoy most about the work I do.

What do you think it means to provide great customer support?

I think we provide great customer support by not just replying why or what their solution is, but also telling them how to fix their problems on their own.

What is the biggest accomplishment you’ve had at Cimetrix?

My biggest accomplishment is the localization of Cimetrix articles and coordination for EDA Seminars with SEMI China.

How do you deal with challenges that come up at work?

As challenges come up at work I like to just keep learning and consult with all of the experts on our team. Our team is all around the globe and everyone has a special expertise about something, so we are constantly learning from each other.

What’s something you’ve learned while working at Cimetrix?

The passionate support of Cimetrix! It is not only about solving the current problem, we really care about the customer’s need and want to help them to improve their skills and products.

What do you find to be most challenging about your job?

To support our customers’ need for comprehensive understanding of the equipment, the software and factory automation related knowledge. The limited hands-on experience on equipment control software is a big challenge for me.

Do you have a favorite quote or saying? Why?

天道酬勤 (God rewards the diligent)

What are your top 3 favorite books and/or movies?

A Dream in Red Mansions, Gone With The Wind and The Shawshank Redemption.

What’s your favorite vacation spot?

My hometown, Inner Mongolia


Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

Meet the Front Office Team: Emily Wang

Posted by Cimetrix on Oct 23, 2019 10:45:00 AM

Emily-Wang-2018-1It's time to meet the folks that keep Cimetrix running - our Front Office team! Meet Emily Wang, a Cimetrix Staff Accountant. Read on to learn a little bit more about Emily.

How long have you worked at Cimetrix?

I’ve been working at Cimetrix for about 2 months.

What is your role at Cimetrix?

I am a staff accountant here at Cimetrix.

What drew you to Cimetrix originally?

I found the Staff Accountant position posting on LinkedIn. I had a video interview, and that was the first time I met people from Cimetrix. All of them were very nice and friendly even though they knew almost nothing about me at that time. Among all the companies I have interviewed with, Cimetrix was the first one that had a focus on a personality test. The company’s care about an employee’s personality surprised me and that’s the time I realized this company was looking for someone who really fit the company culture.

What do you enjoy most about the work you do?

This is my first full-time job after college. I find it interesting that the accounting knowledge I learned from books exists in the real world and this knowledge can actually help the growth of a company. It feels amazing knowing that my knowledge can help. Moreover, I am not just doing repetitive daily work at Cimetrix. There are always new challenges and tasks assigned to me. The company always says they want to set me up for success, which encourages me a lot.

What do you find to be most challenging about your job?

I am still learning, and I knew little about practical accounting work when I started working here. It can feel confusing when the real-world scenarios are so different from the theoretical. But the more exposure I get to the practical world, the more I realize that accounting is not just about numbers, but about helping the company be sucessful. 

What are your top 3 favorite books and/or movies?

I don’t watch a lot of movies, but I watch millions of TV series. My top favorite three are: Doctor X, Person of Interest, and Modern Family. The actress in Doctor X, Ryoko Yonekura, is a part of the reason I came to US.

What do you like to do in your free time?

I liked to train my cat when he lived with me, although he never understood. I like video games. My favorite two are League of Legend and Overcooked.

Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

Meet the Front Office Team: Joshua Castro

Posted by Cimetrix on Sep 4, 2019 10:57:00 AM

IMG_0018-1It's time to meet the folks that keep Cimetrix running - our Front Office team! Meet Joshua Castro,  a Cimetrix Staff Accountant. Read on to learn a little bit more about Joshua.

How long have you worked at Cimetrix?

I have worked at Cimetrix for over a year. This is my first job after graduating from the Masters Program at the University of Utah, and I hope to work here for much longer.

What is your role at Cimetrix?

I am a staff accountant here at Cimetrix. For the most part, I process purchase orders from customers and ship Cimetrix software to them. I am also in charge of the company’s payables and employee expense reimbursements using Mineral Tree and Certify. We have a small accounting team here at Cimetrix, so I also help with various accounting projects for the executives.

What drew you to Cimetrix originally?

I found out about the staff accountant position through the University of Utah career website. What drew me in the most was how much they are devoted to finding the right people for the company by conducting a very thorough interview process. It shows that they care for the employees, and want to make sure they find people who are the right fit for the company’s culture. The people are also very friendly, and I could tell that it feels like a family here.

What do you enjoy most about the work you do?

I like being challenged so it is always invigorating when I'm assigned to do new accounting projects. I am not being trained just to perform simple accounting tasks. Rather, the leadership are sculpting me to become a well-rounded accountant. I have been the lead as I've taken on different accounting projects, which allows me to use my accounting skills and knowledge. I feel like the company cares about my growth which encourages me to work even harder.

What do you find to be most challenging about your job?

The most challenging part about my job is juggling between the different accounting functions I am in charge of. This is especially hard during the period of the year when clients tend to send the most puchase orders. It would be easy to get overwhelmed by this, on top of my other accounting duties and deadlines. However, this has taught me to organize and prioritize my tasks so that I can complete them all on time. I keep a checklist of things I need to do for the day and the week. This helps me keep track of things I need to do, and it feels good as I check off each task from my list. These challenges have also taught me to just take a break from my work when I am feeling stressed. I take short walks outside to clear my mind, so that I am reenergized when I return back to my duties.

What are your top 3 favorite books and/or movies?

I don't have a favorite book, but I watch a lot of movies. My top 3 movies are:

  1. Thank You For Your Service – This is a well-executed movie about what it is like for our military service members who have just returned home from their service. I have two family members who served in the military, and I have gained so much more respect and understanding about what they have done for our country. The movie captures a large range of emotions, and I feel for the characters in the movie.
  2. A Star is Born – The directing of this movie is so well-done. I have not seen the previous versions of this movie, but this was a great storytelling of Hollywood. The soundtrack is also amazing.
  3. Four Sisters & A Wedding – This is a Filipino comedy movie about four sisters who are trying to stop their younger brother from marrying a girl they do not like. I like this movie because it has a lot of my Filipino culture in it, and I have dealt with similar things with my own sisters.

What do you like to do in your free time?

Radar-1I like to spend time with my 6-month old Dalmatian Radar. He used to be in a military bomb-sniffing program before we got him, but the owners decided that that was not the right route for him. We bought him from the military and are training him to become a service dog specifically for PTSD. He is currently in puppy school, and I’m also training him to do different tricks and commands. I also like to hike and travel so we usually do trips in our trailer to different hiking spots. The most recent hike is at Zion National Park where we did Angels Landing. It was a long hike but I safely crawled my way up to the top. Lastly, I play video games on my free time. I enjoy the game Overwatch, which is a fun team-based game with different characters and abilities.

Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team