Meet Khoi Ha, CCF Services Software Engineer at Cimetrix. Read on to learn a little bit more about Khoi.
How long have you worked at Cimetrix?
I've been at Cimetrix for almost 10 years now (November 2020)!
When did you graduate and what degree did you get?
I graduated from Ecole Polytechnique de Montreal in Montreal Canada in 1990. My degree was in Electrical Engineering.
What drew you to Cimetrix originally?
One of my previous semiconductor companies which I worked for used the Cimetrix CIM300 product so I knew about Cimetrix before I came here. But I was spotted and hired by a previous Director of Engineering.
What is your role at Cimetrix currently?
I am a Software Engineer in the CCF Services Team.
What do you think it means to a client to have a great CCF services team?
As an engineer for the Services team, we go through the customer requirements and then we must understand and come up with strategies to tackle them. We break the requirements into work items and implement or resolve them one by one. We go through many scenarios of tests for the implemented features. We then consult back with the customers once the features have been implemented correctly and as intended. We make sure that the customer is satisfied with every implementation, and we make sure to deliver on time. In our spare time, we either enhance our documentation or create product trainings.
What do you like best about the work you do right now?
I enjoy helping our customers to be successful by assisting them in building their systems effeciently and on time.
During my years at Cimetrix, I have been part of different departments (Services, Engineering and Support). I was involved with CIMConnect, CIM300 and especially in CCF product development. This extensive product knowledge has helped me tackle challenges when I'm called on to integrate our software with customers equipment.
What do you like best about working at Cimetrix?
Cimetrix is like a family company. I always feel that people are here to help each other build great products and offer our clients valuable solutions. Every time I've had a challenge getting something done, I was able to rely on other product experts and engineers to help me with the issue and resolve it in a timely way.
What is your favorite vacation spot?
Hawaii or Bora Bora (Well I've never actually been to Bora Bora, but I'm crossing my fingers that one day the company might send me there!)
What do you like to do in your free time?
I am learning to play my guitar, and I always like to play around with my gadgets.