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Transfer Cimetrix License To A New Machine

By Brett Horsley
Customer Support Engineer

A couple of weeks ago we talked about the  new Cimetrix web license generator, discussing how our customers with up-to-date support contracts can go on to the Cimetrix web site and get new licenses emailed to them in just a few minutes. We should also point out that customers can also transfer a license from an old machine to a new one from the same site.

When you go to the License Renewal site, which you can access using your Support login user name and password, you can apply to transfer the license using the old MAC ID and a new MAC ID.  You will also provide your email address and we will email you the new license immediately. You save time and effort, and you don't have to wait for any paperwork to go through.

When you go to the License Renewal site, you will enter the required fields in a form you see below:

Web Lic Gen Transfer 2 resized 600

You should have received the user name and password when your company purchased our SDK product. The license will be sent to your email address. If you are not an SDK customer, please contact the Cimetrix Licensing team at licenses@cimetrix.com, or call us at 801-256-6500.

Give it a try and tell us how you like the experience.  Any questions - just email licenses@cimetrix.com.

Topics: Customer Support, Doing Business with Cimetrix, Cimetrix Products

Posted by Cimetrix on Jan 4, 2012, 8:19:00 AM