Industry News, Trends and Technology, and Standards Updates

Summer 2020 North America ABFI Task Force Report

Posted by Brian Rubow: Director of Solutions Engineering on Aug 5, 2020 11:00:00 AM

Background

The SEMI North America Advanced Backend Factory Integration (ABFI) task force is part of the North America Information and Control Committee (I&CC or NA I&CC). Normally this task force meets every July in San Francisco as part of SEMICON West. However, this year the technical committee meetings are spread out over several weeks and do not coincide directly with the exhibition. Additionally, the I&CC did not meet at all because SEMI regulations do not currently allow TC Chapter (Committee) voting in virtual meetings. That will hopefully change later this year, but for now delays SEMI standards development.

Regardless of these challenges, the ABFI task force did meet on Monday July 13, 2020 and continues to develop SEMI standards. I am co-leader of the NA ABFI task force along with Dave Huntley of PDF Solutions. This blog is a summary of the current task force activities.

Wafer Maps

Ballot 6648 to update to the SEMI E142 (Specification for Substrate Mapping) specification has passed initial voting and is recommended to be accepted and published. This ballot significantly enhances the amount of traceability data that may be embedded within wafer maps.

Additional Wafer Map Activity

Because wafer maps will potentially be much larger with additional traceability data, they could be too large for the messages currently defined in the E142.2 standard. A new activity has been started to modify wafer map usage further and to allow Stream 21 messages to be used for wafer map transfer. The stream 21 message in the SECS-II standard can be used to transfer very large items through a GEM interface.

SEMI Standard Usage Matrix for Backend

The ABFI task force is also defining a matrix that specifies which standards beyond GEM (E30), SECS-II (E5), HSMS (E37) and Substrate Mapping (E142) should be used for backend automation, and under what conditions they should be used. This includes consideration of the full suite of GEM 300 standards and other standards that all GEM interfaces should consider, such as SEDD (E172) and SMN (E173).

Getting Involved

For those interested in participating, it is easy to join SEMI standards activities. Anyone can register at www.semi.org/standardsmembership.

All SEMI task force ballot activities are logged at http://downloads.semi.org/web/wstdsbal.nsf/TFOFandSNARFsbyCommittee?OpenView&Start=1&Count=1000&ExpandView

After joining the standards activities, anyone can get involved. The task forces post everything on the connected @ SEMI website https://connect.semi.org/home. The North America ABFI task force does not have a community.

To learn more about the standards, or to speak with a standards expert, click on the button below:

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Topics: Industry Highlights, Semiconductor Industry, Standards

Cimetrix welcomes Thomas Simon as Director of Sales of Cimetrix Europe!

Posted by Cimetrix on Jul 30, 2020 8:00:00 AM

MicrosoftTeams-image (21)Cimetrix is pleased to announce and welcome Thomas Simon as its Director of Sales of Cimetrix Europe and Managing Director of Cimetrix GmbH. Thomas is based in Munich, Germany and will lead our growth in Europe. Thomas Simon will be responsible for ensuring the success of our growing customer base of leading semiconductor equipment manufacturers and smart manufacturing factories in Europe, providing strategic direction for Cimetrix Europe to have long-term success in the European market, overseeing local sales and account management and leading an expert team of Europe-based software engineers.

Thomas earned a Master of Science in Electronics and Semiconductor Technology and has 29 years of experience in the semiconductor, semiconductor backend, and electronics industries. He started his career as a field service engineer and then field service management working for companies such as Robert Bosch, SPTS (KLA), Centrotherm, UNAXIS (Evatec) and Suss MicroTec. Since 2011, Thomas has worked for Ulvac as Director of Sales and Business Development.

“Cimetrix has been serving European customers in the semiconductor and electronics markets for over 20 years. We have worked hard to gain a reputation for high quality products that are backed by responsive and exceptional technical support. Today, this provides us with a solid foundation of many longtime customers willing to serve as enthusiastic references. We also see strong and growing demand for Industrie 4.0 and Smart Manufacturing solutions. Accordingly, Cimetrix made the strategic decision to hire an experienced professional to lead Cimetrix’s business in Europe. We are very fortunate to have found Thomas Simon, as his vast experience in the semiconductor and electronics industries is a great fit with Cimetrix. We look forward to growing the Cimetrix team in Europe to provide even higher levels of support to our European customers.” 

-Bob Reback, President and CEO

Cimetrix has been building international teams throughout the world to provide our clients with technical experts who work in their local time zones, speak their native languages, and understand their unique cultures. In all of the major regions for semiconductor and electronics manufacturing, we now have an experienced executive who serves as that region’s Managing Director and is able to help our customers be successful and receive the highest levels of technical support.

To contact Thomas, please click the button below. Welcome Thomas!

Contact Us

 

Topics: Industry Highlights, Customer Support, Doing Business with Cimetrix, Meet Our Team

Cimetrix 2020 Annual Shareholder Meeting is Postponed

Posted by Bob Reback: Chairman, President, and Chief Executive Officer on Jul 29, 2020 10:23:25 AM

To our Cimetrix shareholders,

One of the highlights of the year is the annual Cimetrix shareholder meeting, which is typically held in August at the Company’s headquarters office in Salt Lake City. We always enjoy the gathering of shareholders and reporting on the Company’s progress. The 2020 annual meeting has been on the calendar for Friday, August 14, and our hope was things would be back to normal by that time. Unfortunately, there has been a recent surge in COVID-19 cases in Utah, and we believe it would not be prudent to host the annual shareholder meeting at this time. Our number one concern is the safety of our shareholders and employees. Consequently, the Cimetrix 2020 annual meeting is officially postponed until further notice.

While the Company’s business has been impacted by COVID-19, we have transitioned to enable all employees to work from home. Demand within the semiconductor and electronics industries remains strong for our products, and we believe we are on track to meet our overall 2020 plans. Cimetrix has retained all of its valuable employees and is in the process of recruiting additional team members.

Once we set a new date for the annual shareholder meeting, we will report it on our website and send out another notice to shareholders. We thank our shareholders for their concerns and support.

Sincerely,

Bob Reback
President and Chief Executive Officer

For future updates and investor information, please visit our Investor Relations Page.

Topics: Industry Highlights, Doing Business with Cimetrix

Summer 2020 North America GEM 300 Task Force Report

Posted by Brian Rubow: Director of Solutions Engineering on Jul 22, 2020 10:45:00 AM

Background

The SEMI North America GEM 300 task force is part of the North America Information and Control Committee (I&CC or NA I&CC). Normally this task force meets in San Francisco as part of SEMICON West. However, this year the technical committee meetings are spread over several weeks and don’t coincide directly with SEMICON West. Additionally, the I&CC did not meet at all because SEMI regulations do not currently allow TC Chapter (Committee) voting in virtual meetings. That will hopefully change later this year, but for now inhibits the pace of SEMI standards development.

However, the GEM 300 task force did meet on Monday July 13, 2020, and continues to develop SEMI standards. I am co-leader of the NA GEM 300 task force, along with Chris Maloney from Intel. This blog is a summary of the current task force activities.

Pre-Meeting Summary

The table below contains a summary of the worldwide activities related to the GEM 300 task force as of the start of this summer’s meeting. There are corresponding task forces in the Japan and South Korea regions which are also active.

Region

Ballot

Standard(s)

Status

Topic

South Korea

5832

New

Cycle 5, 2020

Generic Counter

North America

6348

E30

Published

SEMI style/regulation conformance

North America

6572

E30

Development

Add Stream 21, Cleanup Process Program Management.

North America

6552

E5

Cycle 5, 2020

Data collection setup, terminology

North America

6598

E37, E37.1

Cycle 5, 2020

Standardize TCP/IP port numbers

North America

6597

E173

Adjudication Pending

Minor updates, clarification

Awaiting I&CC adjudication from cycle 2, 2020 voting (no negatives) and the task force recommendation from Spring 2020.

North America

6647

E116

Development

Recommendations from the ABFI task force

 

Current Ballot Activity

Two ballots were adjudicated during the most recent GEM 300 task force meeting. For those of you new to the standards development process, the term “adjudication” means that we review the results of the voting and recommend handling of all negative votes and comments received. The recommendations by the task force are then presented to and finalized at the committee level. Since the North America I&CC did not meet, the failed and super-clean ballots are being transferred to other regions (probably Taiwan) for further processing. Passed ballots with any negatives or comments are put on hold until NA I&CC meets so that the merits of the comments and overridden negatives can be evaluated.

6552A E5

This ballot modifies the E5 SECS-II standard. The ballot included three line-items, each of which is voted on separately

  1. This is the most exciting activity in this ballot because it will give GEM host software much better tools for managing and testing GEM data collection. The first line item proposed adding several new messages to the E5 standard including a message to:
    1. Query the list of defined report identifiers
    2. Query report definitions
    3. Query a list of event report links
    4. Query the list of enabled events (this could already be done using Status Variable EventsEnabled)
    5. Query the list of streams and functions configured for spooling
    6. Query the list of defined trace identifiers
    7. Query trace definitions
  1.  
  2. Establish proper definitions for status variables, data variables and equipment constants. Additionally, deprecate the usage of the data item “DVNAME” which has generated confusion for years since it means a data variable identifier and not a data variable name.
  3. Clarify the usage of message S7F17/F18. This message allows deletion of one or more recipes, but only returns a single acknowledgement code. The new clarification defines what to expect when an error is returned.

Each of the line items had at least one comment or negative; therefore, none was super-clean. The GEM 300 task force decided to pass line items 1 and 3, but fail line item 2.

6598A E37

The primary purpose of this ballot is to clarify some confusing text related to the T8 timer. Additionally, there are other improvements related to recommended settings. The GEM 300 task force decided to fail this ballot.

New Ballot Activity

Here is a summary of the next set of ballots to expect from the NA GEM 300 task force planned to be presented for Cycle 7 voting later this year.

Ballot

Specification

Description

6552B

E5

A rework of ballot 6552A line item #2, which is described above.

6598B

E37

A rework of ballot 6598A described above.

6647

E116

Recommendations from the ABFI task force to allow the GEM host to declare scheduled/unscheduled down time and for the equipment to declare an Engineering mode. This will allow E116 to map better to E10.

6572

E30

A major change to the GEM standard to officially allow usage of Stream 21 for large unformatted recipes and E172 SEDD files, deprecation of some little used recipe alternatives like E42, implementation of the new E5 messages from ballot 6552A line item #1, and several other enhancements.

Note that the ballot number will be changing due to a late scope change.

?

E148

Upgrade NTP from version 3 to version 4.

 

Getting Involved

For those interested in participating, it is easy to join SEMI standards activities. Anyone can register at www.semi.org/standardsmembership.

All SEMI task force ballot activities are logged at http://downloads.semi.org/web/wstdsbal.nsf/TFOFandSNARFsbyCommittee?OpenView&Start=1&Count=1000&ExpandView

After joining the standards activities, anyone can get involved. The task forces post everything on the connected @ SEMI website https://connect.semi.org/home. The North America GEM 300 task force community is called “GEM 300 Task Force - North America”.

To find out more about SEMI Standards, GEM300, or to talk to standards expert, click the button below. 

Ask an Expert

Topics: Industry Highlights, SECS/GEM, Semiconductor Industry, GEM300

SEMICON China 2020 Pressed Forward Successfully

Posted by Lewis Liu on Jul 15, 2020 11:45:00 AM

Read the Post-show report of the SEMICON China 2019 show today. Read it now in Chinese or below in English.

semicon-china-2020-image  一年一度为期3天的半导体盛会SEMICON China 2020于6月27-29在上海新国际博览中心顺利举行并落下帷幕。展会汇集了业内八百余展商,一起交流探讨,共享半导体行业技术和市场动向。此次盛会是后疫情期电子半导体行业的首展。由于疫情,暴雨和端午佳节诸多因素影响, 参加人数比往年有所减少,但是在如此艰难的情况下,半导体人还能克服困难,聚集在此举办盛会,已经算是非常成功!2020年恰巧是SEMI国际半导体产业协会的50岁生日,这也给此次聚会赋予了特殊的意义!
作为SEMI国际半导体产业协会最紧密并且历史最悠久的合作方之一,矽美科一如既往的参加了此次展会。在中国区技术负责人刘波和黄玉峰的主持下,我们展示了矽美科行业领先的符合SECS/GEM, GEM300, EDA/Interface A等SEMI标准的互联软件产品。 我们不仅见到了一批老朋友,也相识了 一批新朋友,大家一起交流市场和技术信息,畅谈合作共赢机会!

SEMICON-China-pic1


展会期间,我们也预定了SEMICON CHINA 2021的展位。我们将和SEMI及所有半导体人一起长期坚持不懈的耕耘在这个伟大的行业,希望能为中国乃至全球电子半导体行业做出力所能及的贡献!我们明年再会!

要了解更多关于Cimetrix产品和服务的信息,您可以随时安排会议。

Schedule a Meeting


semicon-china-2020-imageThe annual three-day SEMICON China 2020 event, originally scheduled for March, was successfully held at the Shanghai New International Expo Center June 27-29, 2020. Despite the lack of international travelers, the exhibition brought together more than 800 exhibitors who exchanged, discussed, and shared semiconductor industry technology and market trends. This event was the first exhibition of the electronic and semiconductor industries in the COVID-19 period. Due not only to the pandemic but also other factors such as bad weather and the Dragon Boat Festival, there were fewer participants than in previous years. However, given these circumstances, our industry in China overcame the difficulties and gathered in Shanghai to celebrate the 50th birthday of the SEMI organization—this gave the show an extra special meaning!

SEMICON-China-pic1As a longstanding member and collaborative partner of SEMI, Cimetrix has now participated in this exhibition for several years. With the support of Clare Liu and Yufeng Huang, the company’s principal technologists in China, Cimetrix showed its industry-leading connectivity software products that meet GEM, GEM300, EDA/Interface A and other SEMI standards. We not only spent time with old friends, clients and colleagues, but also met many new people that represent an opportunity to learn and grow. 

Finally, during the exhibition, we booked the booth space for SEMICON CHINA 2021. We are excited to support and participate in the Chinese semiconductor manufacturing industry, to anticipate where the industry is headed, and to work together in meeting the future challenges head on.

To learn more about Cimetrix products and services, you can schedule a meeting any time.

Schedule a Meeting

Topics: Semiconductor Industry, Doing Business with Cimetrix, Events, Smart Manufacturing/Industry 4.0

Meet the Solutions Engineering Team: Anderson Kim

Posted by Cimetrix on Jul 1, 2020 11:45:00 AM

Anderson-Kim-headshot-1Meet Anderson, a member of our Solutions Engineering team. Anderson lives and works in South Korea, and is an integral part of our Korea office. Read on to learn a little bit more about Anderson.

How long have you worked at Cimetrix?

I have worked at Cimetrix for for just under a year.

Where did you go to school and what is your degree?

I attended the Korean University of Technology and Education and recieved a Bachelor of Science while I was there. 

What is your role at Cimetrix?

I am a Cimetrix Solutions Engineer located in South Korea.

What drew you to Cimetrix originally?

I wanted to be able to use my skills to support customers, but also to find ways to work on and improve on products. At Cimetrix, I am able to do both of these things on a regular basis.

What do you enjoy most about the work you do?

I enjoy working with and supporting the development of new customers by using my experience and skills in software engineering.

What do you think it means to provide great customer support?

I think we have to make sure our customers are satisfied with their experience with Cimetrix. I like to make sure the customers can grow with us and they know we support them.

How do you deal with challenges that come up at work?

I always like to try to work on problems myself, but I like knowing I have many collegues I can ask for help when needed.

Do you have a favorite quote or saying? Why?

I like "There is no spoon" from The Matrix movie. That thinking has changed me!

What are your top 3 favorite movies?

1. The Matrix
2. The Dark Night Rises
3. Source Code

What’s your favorite vacation spot?

Anywhere that has a beach, and I also enjoy camping in my free time


Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

Meet the CCF Services Team - Rich Kingsford, CCF Project Manager

Posted by Cimetrix on Jun 11, 2020 11:31:09 AM

Headshot-Rich-Kingford-2019Meet Rich Kingsford, CCF Services project Manager at Cimetrix. Read on to learn a little bit more about Rich.

How long have you worked at Cimetrix?

I've been at Cimetrix for just under a year.

When did you graduate and what degree did you get?

I finished my graduate work and received my MBA in 2012.

What drew you to Cimetrix originally?

I had never worked on hardware integration before – just software integrating with other software.  I wanted to do something new and round out my experience.

What is your role at Cimetrix currently?

I am the Project Manager for the CCF Services team. I oversee and coordinate various projects with a variety of clients, concentrating on things such as scope, timeline, execution, quality, resources, and finance.

What do you think it means to a client to have a great CCF services team?

It's important that our clients know we are executing successful project after successful project. To me, this means we knock out all the scope in the desired timeline while staying within budget, even if the scope changes or other challenges hit us.

What do you like best about the work you do at Cimetrix?

I like seeing the iterative improvements to our analysis, reporting, and tracking systems. Finding and addressing the vulnerabilities in these is so important. I also enjoy learning about machine risks and mechanisms we can build to prevent the risk events or handle them if they occur (contingency planning).

What is something you’ve learned while working at Cimetrix?

In a status meeting recently, a client asked us for a contingency plan for when a wafer might slip out of place on a FOUP. We designed a solution that would identify the risk event, alert the user, and take damage-prevention metrics. This taught me a valuable risk mitigation tactic and helped the customer to gain a really cool preventative control.

What is one of the hardest challenges you’ve been faced with at Cimetrix and how did you overcome the challenge?

One challenge that comes to mind was when a client wanted payment options that were different from our standard practice. We’d never done things in this new way before, so we responded quickly by designing a solution, getting everyone on the same page, and trying it out. It worked ok and we learned a lot.

What is your favorite vacation spot?
Favorite is a tough one, but Bear Lake comes to mind – I love the KOA campground over there (especially its Pickleball and Shuffleboard courts).

What do you like to do in your free time?

I really enjoy instructing a few courses at some universities. I teach a software development capstone, an agile management, and a finance class. I also like playing Pickleball, Pool, Basketball, and board games when I can persuade my kids to put the screens down and play with me.

Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

How we helped a customer deliver a GEM-compliant equipment using CCF

Posted by Rich Kingsford; Project Manager, CCF Services on Jun 4, 2020 2:30:00 PM

Welcome to the first posting in the Cimetrix CIMControlFramework (CCF) Services blog series! While Cimetrix has been providing professional services for many years, in order to better serve the growing demand from many new equipment maker customers worldwide that have purchased our CCF product, Cimetrix earlier this year formed a new CCF Services group, reporting directly to the CEO. Being a senior developer at Cimetrix for the past 15 years in a variety of positions, I was delighted when asked to lead this group. We have an outstanding team of software engineers highly experienced in factory automation, equipment control software and SEMI standards. We are dedicated to ensuring our customers’ success by providing training, consulting, and developing custom solutions for our CCF customers. We love learning about the myriad ways that companies can integrate CCF with their equipment to meet the material handling and factory automation requirements of their factory customers. Our goal for these articles is to share some of the lessons learned and other implementation insights to help you efficiently build manufacturing equipment that is sophisticated, robust, and productive. To this end, our first posting will deal with one of the most common requests we get – enjoy!

- Forward by Brent Forsgren, Director of CCF Services

How we helped a customer deliver a GEM-compliant equipment using CCF

The Goal

One of our recent customers wanted to build a new type of LED manufacturing equipment that could be controlled by a Factory Host using the standard GEM Remote Commands: PP_SELECT (Process Program Select), START, STOP, ABORT, PAUSE and RESUME. The equipment could be delivered in a variety of physical configurations, including 1-to-multiple source cassettes for product material, and 1-to-multiple process modules. It also had multiple destination cassettes to be filled according to the post-process analysis results. The initial instance of the equipment had 4 loadports (LPs) and four process modules (PMs).

The functional requirements were clear – that was the good news. Now for the rest of the story… the project schedule and budget constraints were closing in, so we needed to work quickly and efficiently with the customer to get it done. Sound familiar?

The Approach

The Cimetrix CCF Services team always works closely with the software team of the equipment manufacturer. In this case, we started with one week of mutual discovery and in-depth hands-on training. Team members were fully engaged and picked up the CCF capabilities very quickly. This included even some of the more advanced features, such as developing a scheduler that would control the components of the customer’s application. We regularly fine tune training modules to 1) introduce CCF concepts, 2) expose common challenges and potential approaches, and 3) provide realistic implementation practice exercises. As anticipated, the customer was able to use the results of the training exercises in the actual equipment control solution. We also kicked off the project with our work-breakdown exercise to more deeply explore the unique requirements for their specific equipment type.

After an intense first week, everyone on the project team concluded that CCF would in fact be a strong match for their needs. CCF features direct integration with our CIMConnect, CIM300, and CIMPortal connectivity products to provide full GEM, GEM300 and EDA compliance. Because the Cimetrix connectivity products are deployed in every semiconductor 300mm factory in the world, our customers can be assured that they will meet their customer’s factory automation requirements. In this application, the end customer’s LED factory only required GEM.

To address requirements that may go beyond the basic GEM standards, CCF also provides support for custom remote commands, data publication, and alarm management. Finally, CCF supports integrating custom hardware devices using CCF’s base Equipment Classes.

To prove all was working, we chose the Cimetrix EquipmentTest product to develop and execute a set of unit tests that emulate communications with the factory software using GEM messages. This was not intended to be a comprehensive set, but rather just enough to show the equipment passed round-trip system testing. In this context, round trip means showing that the equipment can move material from the incoming cassette to the aligner to the process module and back into the cassette. EquipmentTest also supports editing message settings and parameters on the fly to experiment with different configurations of a round-trip test.

The Challenge: “The Host is unavailable, but we need to validate that the equipment is both GEM compliant and accomplishes the communication flows the end user requires.”

We get this challenge a lot… Our customers almost always develop the host interface and the embedded control software in parallel and integrate them later in the project. This makes sense at one level, but it does introduce a “chicken and egg” problem for testing this kind of GEM interface. In particular, how can our customer provide evidence that the solution will work with the factory host without testing with the actual host system? Our answer: apply our EquipmentTest custom plugin capability to simulate the end user’s host so we can validate all necessary communication between host and equipment.

Our protocol validation product, EquipmentTest, makes it possible to simulate communications between an equipment control implementation and the host. And although it is impractical to implement scenarios for every possible interaction, we can create enough representative scenarios to be confident the “happy path” (i.e., no errors) will work and that the interface will handle a large handful of “sad path” cases as well.

CCF-Services-Image1

Outcome

We passed all the tests! “Let’s go get some tacos.”

Specifically, we validated that the communications interface supported…

  • Standard GEM Remote Commands
  • Custom Remote Commands
  • Material tracking
  • Data publication

In closing, we must emphasize that our customer should take most of the credit here. Nevertheless, we enjoyed observing, consulting, and testing the equipment. It is always gratifying to see the CCF solution fit so seamlessly into the hardware, execute its commands with optimal timing, and not break anything in the process! Truly a successful, joint team effort.

If the situation above resonates with your current challenges and past experiences, give us a call. We look forward to working with your software engineering team to speed your time-to-market and deliver a high-quality solution quickly, allowing your team members to focus on developing value-added functionality for your customers.

Topics: Industry Highlights, Equipment Control-Software Products, Doing Business with Cimetrix, GEM300

Meet the CCF Services Team - Brent Forsgren, Director of CCF Services

Posted by Cimetrix on May 21, 2020 10:45:00 AM

Headshot-Brent-Foresgren-2018Meet Brent Forsgren, the Director of CCF Services at Cimetrix. Read on to learn a little bit more about Brent.

How long have you worked at Cimetrix?

I have been at Cimetrix for over 15 years!

Where did you go to school and what is your degree?

I graduated from Brigham Young University and my degree is in Computer Science.

What drew you to Cimetrix originally?

I wanted to find a smaller company where I could come in and immediately make an impact. Cimetrix fit that perfectly. 

What is your role at Cimetrix currently?

I am the Director of CCF Services, where my team and I provide solution architecture guidance to our client's success. For our customers, this means they should have complete confidence that we will work hard to ensure they are successful. 

What do you like best about the work you do at Cimetrix? 

I love working with our clients and seeing them have successful outcomes.

What’s something you’ve learned while working at Cimetrix?

I knew nothing about the semiconductor industry before I came to work at Cimetrix. Everything I know about semiconductors and the electronics industry, I learned while working here.

What is one of the hardest challenges you've been faced with at Cimetrix, and how did you overcome the challent?

I had not been with Cimetrix for very long when I was asked to help a client implement a GEM300 solution for their tool. As I mentioned above, I was brand new to the semiconductor industry, and that included the SEMI Standards and the GEM300 standards. I had read through the GEM300 standards, but I had not yet had an opportunity to apply them. Fortunately for me, there were GEM300 experts at Cimetrix. With their guidance and help, I was able to successfully deliver a CIM300 solution to the customer and I helped install and test it in the factory. I appreciate the team environment here at Cimetrix.

What’s your favorite vacation spot?

I really like Kauai, Hawaii.

What do you like to do in your free time?

I like to work in my yard and in my vegetable garden. I also enjoy flying my drones and playing with my two dogs (Boxers).

 

Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team

Meet the Solutions Engineering Team: Samson Wang

Posted by Cimetrix on Apr 29, 2020 11:38:17 AM

Samson-WangMeet Samson, a member of our Solutions Engineering team. Samson lives in Taiwan and is an integral part of our Taiwan team. Read on to learn a little bit more about Samson.

How long have you worked at Cimetrix?

I have been here about one and a half years

Where did you go to school and what is your degree?

I graduated from Taiwan Tamkang University. My bachelor’s degree is Management Information System (MIS).

What is your role at Cimetrix?

I am an engineer on the Solutions Engineering team, and I am based in Taiwan.

What drew you to Cimetrix originally?

When I interviewed, I liked the Cimetrix working culture very much.

What do you think it means to provide great customer support?

Our customers sometimes have some limitations when they are using our software. We need to understand what the current situation is that they face before we give them any suggestions. We not only provide good software to our customers, but we also try to provide the best service.

What’s something you’ve learned while working at Cimetrix?

Working at Cimetrix is very special. You need to keep learning all the time, because there is so much knowledge we have to pick up.

What are your top 3 favorite books?

The Little Prince
Crime and punishment
Turn left and turn right (向左走向右走)

What’s your favorite vacation spot?

I most enjoy going to my grandfather’s house. It is located in a rural area in the south of Taiwan. We have a very big courtyard in the front of house. On summer nights we roast chicken, corn and sweet potatoes.

What do you like to do in your free time?

Stay with family, cycling, cook a cup of tea.

 

Topics: Doing Business with Cimetrix, Cimetrix Company Culture, Meet Our Team